FAQ

• At what rate can I buy or sell?
  
• How much does a transaction cost?
  
• Do I have to pay custody fees?
  
• How is an order executed?
  
• Until what time can I cancel an order?
  
• What is the minimal value of an order?
  
• Can I work within limits?
  
• What difference is there between a unit and a value order?
  
• What do the terms “level of risk” and “volatility” mean?
  
• What is the “annual management commission”?
  
• What is the return of a fund, and how is it calculated?
  
• What is the “rating” of a fund (notation in a number of crowns)?
  

  The crowns indicate how a fund performed over the past 5 years. The performance is calculated by comparison of the funds with funds from the same category. Only funds that belong to a clearly defined category are taken into account for this type of rating. Moreover the fund must exist minimum 5 years. This means that not all funds can obtain 1 crown or more.
  
  The rating is a weighted average of four percentages:

  • 40%: Consistency of the returns
  • 20%: Return on 5 year
  • 20%: Sharpe-ratio on 5 year
  • 20%: Performance in a bear market
  The weighted average of the four percentages results in the final percentage. This percentage is the basis for the assignment of the crowns.

  Number of crowns	Interpretation
  3	belong to the 15% best performing funds within the category
  2	belong to the next 35% funds within the category
  1	belong to the next 35% funds within the category
  0	belong to the last 15% funds within the category
  no crowns	didn't get a scoring

• There are a number of investment funds that I can’t find on your site!
  
• Do you ever give advice about the choice of funds?
  
• My order is “pending” for a couple of days. How is this possible?
  
• What taxes are due in negotiating funds?