FAQ

• I am interested in Keytrade Pro. Where can I find the information about the products available on Keytrade Pro and about the applying prices?
  
• What is a margin?
  
• Can I deposit stocks as a margin?
  
• Is it possible to open a Keytrade Pro account in another currency than Euro?
  

  No, that is not possible for the moment.

  Having a Keytrade Pro account in Euro is actually not a problem to take positions in another currency. The Keytrade Pro account is only a margin account, therefore you do not have to support any exchange operations to take position on a Dow Jones Future for instance. Only the profits (or the losses) will be expressed in dollar and automatically converted in euro, but not the nominal amount (much larger). Considering this, the exchange costs remain very small.

• I have downloaded and installed the live platform. How can I start to trade?
  
• Why is the demo version limited to 20 days?
  
• Can I open and use the demo and the live platform at the same time?
  
• How can I transfer money to my Keytrade Pro account? And how can I withdraw money from this same account?
  
• I have asked to transfer money to my Keytrade Pro account. The money is not yet on my Keytrade Pro account.
  
• Why should I transfer the money to my Keytrade Pro account? I already have a trading account at Keytrade Bank!
  
• Where can I see a detailed overview of all the positions I have taken on Keytrade Pro?
  
• In the overview of my accounts on the Keytrade Bank website appears my Keytrade Pro account with a date. What does this date mean?
  
• Do I receive interests on my Keytrade Pro account?
  
• How can I receive my passwords to log on Keytrade Pro?