FAQ

• What is the minimum configuration required for my PC?
  
• How do I bookmark the Keytrade site?
  
• Can I work on several PCs?
  
• I am using Apple Macintosh; can I also use your services?
  
• I cannot go through the questions?
  

  If you cannot go through the questions, it is because you do not have Quick Time Player.
  Click on the following link to download the program for free :
  
  

• Why can't I open the documents on the site?
  
• How can I log on to the secured site of Keytrade Bank using a Belgian Electronic Identity Card (e-ID)?