FAQ

• What is the minimum configuration required for my PC?
  

  PC:
  

  • 100 Mhz Pentium
  • 32 MB RAM
  • Modem 33.600bps minimum
  • Windows 95/98/2000/ME, Windows NT 4.0 or Windows XP.
  • Internet browser:
    • Microsoft Internet Explorer (5.0 or higher)
    • Netscape 6.2 (or higher)
  
  
  Apple:
  
  • PowerPC processor
  • 128 MB RAM
  • Modem 33.600bps minimum (56.000bps recommended)
  • Internet browser:
    • Microsoft Internet Explorer (4.01 or higher)
    • Netscape (4.73 or higher)
    • MRJ (Macintosh Runtime for Java) (v2.2 or higher)
    • Mac OS (8.1 or higher)
    • Safari
  
  
  

• How do I bookmark the Keytrade site?
  
• Can I work on several PCs?
  
• I am using Apple Macintosh; can I also use your services?
  
• I cannot go through the questions?
  
• Why can't I open the documents on the site?
  
• How can I log on to the secured site of Keytrade Bank using a Belgian Electronic Identity Card (e-ID)?